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Let us know how we're doing. Your feedback is what helps us grow and we strive to deliver quality products and superb customer service. The Burnt Black Cookie™ Support Frequently Asked Questions Frequently asked questions General How do I order? You can place your order via our website (www. theburntblackcookie.com) Select your favorite cookie flavors and click Add to Oven.. Also you can order via Instagram and Facebook Shop. However, if you order through social media flavors are limited. How long will it take for me to receive the cookies? Please allow 2-5 business days to complete your order before shipping. Shipping usually takes up to 3-5 business days. US shipping only. Local pick up and delivery available. Once we ship your order we are not in control of the postal services delivery time. Delays are possible due to weather conditions. Will the cookies be stale when I receive them? Nope! We don't bake them until you order. Our cookies are quaranteed fresh! They are tightly sealed, and the estimated shelf life is 2-3 weeks or 2 months refrigerated. How do I contact customer support? You can give us a call at 678-827-CYKE (2953), or fill out the message form below. We typically respond within 24 hours. Where is my order? We know the anticipation is sweeter than a freshly baked cookie, and we're working diligently to get your order to you ASAP! Our team is carefully crafting and packing your treats with love, ensuring every bite is worth the wait. Rest assured, your order is on its way to your doorstep, ready to bring smiles and sweetness to your day. Keep an eye on your email for tracking updates, and in the meantime, imagine the delightful aroma of our goodies wafting your way. 🤗📦🍪 #ComingSoon #CheckYourEmail FAQ We're Here to Help! Fill out the form with any quarry on your mind and we'll get back to you as soon as possible Last Name First Name Email Phone Leave us a message... I want to subscribe to the newsletter. Submit Thanks for submitting!

Please contact customer support within 24 hours of delivery if you have an issue with your order. The Burnt Black Cookie™ Shipping Policy The Burnt Black Cookie™ has 2 methods of delivering our cookies: 1. Hand Delivered by a The Burnt Black Cookie™ employee. Must be within 15 mile radius. 2. Delivered by a US postal carrier. Once your order is ready for delivery you will receive tracking information via email. Please Allow up to 5 business days to complete your order before shipping. . We are not responsible for delays from the shipping carrier. You must contact the carrier for any questions regarding your product once it has left our facility. Please contact customer support within 24 hours of receiving if you have an issue with your order. Return & Exchange Policy We do not accept returns for the consumable goods. All sales are final sale. No cancellations and no refunds. Please contact customer support within 24 hours of delivery if you have an issue with your order.

Gourmet Cookies Authentically made in our Covington Cottage Kitchen with love. We use only the finest, most flavorful local ingredients! The Burnt Black Cookie™ Contact Phone 678-827-CYKE (2953) Email info@authenticbakingcompany.com Social Media First Name Last Name Email Message I want to subscribe to the newsletter. Thanks for submitting! Send We currently do not have any open positions, but we are accepting applications. If you are interested in applying please fill out the contact form and we will notify you once a position becomes available.

The Burnt Black Cookie is bigger than cookies- Rich flavors- More than a cookie- Join the movement The Burnt Black Cookie™ RICH FLAVOR- MORE THAN A COOKIE- JOIN THE MOVEMENT Welcome to The Burnt Black Cookie™ The name didn’t come from a story when I burnt a cookie order, it came from my decision to heal. Growing up, “burnt black cookie” was a hurtful nickname used to make me feel ugly because of my dark skin. For a long time, it made me feel unloved and unworthy… But God! As I grew older, healed, strengthened my relationship with God, and found my voice, I realized something: I am not what they called me, but I can decide what it becomes. So I took the words that once hurt me and baked them into something beautiful. The Burnt Black Cookie™ is my reclaiming. It represents turning pain into purpose, embracing the beauty of my skin, and standing proudly in who I am. What once embarrassed me is now the foundation of a brand built on resilience, confidence, and flavor that speaks for itself. Every cookie I bake carries that message: You can rise above anything spoken against you. You can turn your story, even the painful parts, into something bold, sweet, and unforgettable! This brand is bigger than cookies! It’s healing. It’s empowerment. It’s all of us. ADD TO OVEN Join The Burnt Black Cookie™ Fam Email* Join Now I want to subscribe to The Burnt Black Cookie™ Fam

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We founded The Burnt Black Cookie with one goal in mind: giving our customers a fair, rewarding, and enjoyable shopping experience. I founded The Burnt Black Cookie™ with one goal in mind: giving the customers a fair, rewarding, and enjoyable shopping experience. My store policies are detailed below, please have a look and contact to learn more. The Burnt Black Cookie™ Payment Methods Credit / Debit Cards PAYPAL Offline Payments Terms & Conditions This website is owned and operated by The Burnt Black Cookie™. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors baked goods, digital download, and branded merchandise. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms. In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you. When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process. The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page. The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method. Return and refund policy For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 3 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. WE ARE NOT RESPONSIBLE FOR RETUN SHIPPING COST. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: baked goods, and digital downloads. Retention of right to change offering We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason. Warranties & responsibility for services and products When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us. Ownership of intellectual property, copyrights and logos The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Authentic Baking Company (Shateria Lewis). Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof. You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website. Right to suspend or cancel user account We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment Indemnification You agree to indemnify and hold Authentic Baking Company harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website. Limitation of liability To the maximum extent permitted by applicable law, in no event shall Authentic Baking Company, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. Right to change and modify Terms We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service. Promotional emails and content You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. Preference of law and dispute resolution These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of United States of America/Georgia, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in Covington. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded. Updated on December 11, 2025 Terms & Conditions Payment

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A supportive community empowering home bakers to turn their passion into profit. Share tips, recipes, and business strategies as we rise together from hobby to thriving cottage food businesses! Quick View THE STANDING ON BUSINESS STARTER BUNDLE Price $12.22 Quick View FREE SHIPPING Premium Mug Collection Price $20.00 2-5 Bus. Days to Ship Quick View FREE SHIPPING It's More Than Cookies Price $30.00 2-5 Bus. Days to Ship Quick View The Price Just Went Up Regular Price $27.99 Sale Price $2.22 Quick View The Baker's Planner 2.0 Regular Price $27.99 Sale Price $2.22 Quick View The Hobby Baker's Playbook Regular Price $27.99 Sale Price $2.22 Quick View The Pricing Guide Regular Price $27.99 Sale Price $2.22 Quick View Ship It Like a Pro Regular Price $27.99 Sale Price $2.22 Quick View Standing on Business: A Mentorship Workbook for Cottage Bakers Regular Price $27.99 Sale Price $2.22 Quick View 40 Things I Wish I Knew Regular Price $27.99 Sale Price $2.22 Quick View DoorDash Cottage Food Business Regular Price $27.99 Sale Price $2.22 Quick View Cool Cookie Companion Regular Price $4.99 Sale Price $2.99 2-5 Bus. Days to Ship Subscribe Are you ready to level up your baking business? STANDING ON BUSINESS: THE MENTORSHIP PROGRAM Connect with a supportive community of bakers who are standing on business, just like YOU! Book a 1-1 Coaching Call * First name * Email * Phone * Schedule a 1-1 July 2026 Sun Mon Tue Wed Thu Fri Sat 5 Sunday, July 5, 2026 6 Monday, July 6, 2026 7 Tuesday, July 7, 2026 8 Wednesday, July 8, 2026 9 Thursday, July 9, 2026 10 Friday, July 10, 2026 11 Saturday, July 11, 2026 Week starting Sunday, July 5 Time zone: Coordinated Universal Time (UTC) Phone call Sunday, Jul 5 10:00 AM - 11:00 AM 11:00 AM - 12:00 PM 12:00 PM - 1:00 PM 1:00 PM - 2:00 PM Show more slots 1-1 Coaching $100 * I want to join and subscribe to the Baking Besties Community Book A Call Whether you're just starting out or looking to improve your pricing, master shipping, or grow your cottage food empire, this is YOUR moment!

The Burnt Black Cookie is currently working on new cookie recipes, and introducing quick and simple dessert recipes through social media live demos. The Burnt Black Cookie™ Deliver Freshness Every Order Take Sustainability Seriously Support Fresh Local Products Meet The Baker Shateria Lewis, born and raised in Port Arthur, TX. Baking started one day in 2012. She was determined. She asked cousins and aunties did they know her Grandma Bennie’s Tea Cake recipe? No one knew it or ever wrote it down. So, she researched some online tea cake recipes, compared and narrowed down her ingredients with what her aunties, and cousins could remember... Did Grandma Bennie use milk or no milk, one egg or two?! Finally, a batch was ready to test. Shateria's Auntie was the first to taste test the tea cakes, fresh out the oven! Her Auntie hopped off her chair and started shouting: “That's The Tea Cakes,” after just one bite! At The Burnt Black Cookie™, we are passionate about creating delicious, homemade cookies with the highest quality ingredients. We believe that baking is an art and our cookies are crafted with love and attention to detail. Our focus is on providing great-tasting cookies that are perfect for moments of joy and relaxation. From classic chocolate chip to creative twists on old favorites, our selection of cookies is sure to please everyone. We hope you enjoy our cookies as much as we enjoy baking them. We are currently working on new cookie recipes, introducing quick and simple dessert recipes through social media live demos, decorating cakes and sweets for parties near and far.

Cookies Shipped To Your Door Fresh Ingredients Always Fresh Customer Service We Focus On Quality Order on the Go Place Your Order Now THE BURNT BLACK COOKIE™ This unique collection is a celebration of the unconventional, featuring our renowned "Burnt Black Cookies" that are sure to tantalize your taste buds like never before. Banana Dreams A soft, chewy cookie bursting with real banana flavor. It’s like banana bread and your favorite cookie had a sweet, buttery baby. One bite and you’ll be hooked! Crafted by The Burnt Black Cookie™ Cookies Quick View Not Easily Broken Price $5.55 2-5 Bus. Days to Ship Quick View Vanna's White Chocolate Mega Million Price $5.55 2-5 Bus. Days to Ship Quick View Sweet “16” Price $5.55 2-5 Bus. Days to Ship Quick View Variety Box of 4 Price $22.22 2-5 Bus. Days to Ship Quick View Mama’s Baby Daddy's Maybe Price $5.55 2-5 Bus. Days to Ship Quick View Mega Million Price $5.55 2-5 Bus. Days to Ship Quick View Got Dang Caramel Price $5.55 2-5 Bus. Days to Ship Quick View Chunky Thighs Price $5.55 2-5 Bus. Days to Ship Quick View Glamping Price $5.55 2-5 Bus. Days to Ship Quick View Banana Dreams Price $5.55 2-5 Bus. Days to Ship Quick View Velvety Dreams Price $5.55 2-5 Bus. Days to Ship Quick View Four-O-Nine Price $5.55 2-5 Bus. Days to Ship 409 "409," paying homage to my hometown Port Arthur, TX. Loaded with chocolate chips, rich chocolate chunks, chopped honey roasted pecans, and pecan pralines, all finished with a caramel drizzle that hits just right. Crafted by The Burnt Black Cookie™ Vanna's White Chocolate Mega Million A million-dollar flavor in every bite! Vanna’s White Chocolate Mega Million is a delicious mix of creamy white chocolate chips and crunchy M&Ms—pure cookie fortune! Crafted by The Burnt Black Cookie™ Ambush "Ambush," the Peanut Butter Cookie that will take your taste buds on a delicious adventure. Packed with mini peanut butter cups, peanut butter and milk chocolate chips, creating a peanut butter lover's dream come true. Crafted by The Burnt Black Cookie™ It's More Than Just Cookies More Than Just Cookies. Turning pain into purpose. Purpose into profit. This tee represents resilience and impact. 15% of all proceeds support a Stop the Bullying organization. Wear the mission. All Products Quick View THE STANDING ON BUSINESS STARTER BUNDLE Price $12.22 Quick View Variety Box of 4 Price $22.22 2-5 Bus. Days to Ship Quick View FREE SHIPPING Premium Mug Collection Price $20.00 2-5 Bus. Days to Ship Quick View FREE SHIPPING It's More Than Cookies Price $30.00 2-5 Bus. Days to Ship Quick View Banana Dreams Price $5.55 2-5 Bus. Days to Ship Quick View Velvety Dreams Price $5.55 2-5 Bus. Days to Ship Quick View Mama’s Baby Daddy's Maybe Price $5.55 2-5 Bus. Days to Ship Quick View Chunky Thighs Price $5.55 2-5 Bus. Days to Ship Quick View Four-O-Nine Price $5.55 2-5 Bus. Days to Ship Quick View Oh Glory (OG) Price $5.55 2-5 Bus. Days to Ship Quick View Glamping Price $5.55 2-5 Bus. Days to Ship Quick View Ambush Price $5.55 2-5 Bus. Days to Ship Oh Glory "Oh Glory," the OG of chocolate chip cookies that will make your taste buds sing with joy. With their classic flavor profile and elevated touch of sea salt, they are sure to become a staple in your cookie repertoire. Crafted by The Burnt Black Cookie™ Chunky Thighs "Chunky Thighs" cookies, a delicious indulgence designed to celebrate the beauty of decadence. The combination of milk chocolate chips, dark chocolate chunks, and a sprinkle of sea salt on top creates a symphony of taste that will satisfy your deepest cravings. Crafted by The Burnt Black Cookie™ Sweet "16" "Sweet 16" The combination of sweet vanilla, buttery goodness, white chocolate chips and colorful sprinkles will transport you back to the excitement of blowing out candles and making wishes. Crafted by The Burnt Black Cookie™ Mega Million "Mega Million" Cookies, a sweet sensation that brings together two iconic treats: milk chocolate chips and M&M's! Crafted by The Burnt Black Cookie™ Merch Quick View THE STANDING ON BUSINESS STARTER BUNDLE Price $12.22 Quick View FREE SHIPPING Premium Mug Collection Price $20.00 2-5 Bus. Days to Ship Quick View FREE SHIPPING It's More Than Cookies Price $30.00 2-5 Bus. Days to Ship Quick View The Price Just Went Up Regular Price $27.99 Sale Price $2.22 Quick View The Baker's Planner 2.0 Regular Price $27.99 Sale Price $2.22 Quick View The Hobby Baker's Playbook Regular Price $27.99 Sale Price $2.22 Quick View The Pricing Guide Regular Price $27.99 Sale Price $2.22 Quick View Ship It Like a Pro Regular Price $27.99 Sale Price $2.22 Quick View Standing on Business: A Mentorship Workbook for Cottage Bakers Regular Price $27.99 Sale Price $2.22 Quick View 40 Things I Wish I Knew Regular Price $27.99 Sale Price $2.22 Quick View DoorDash Cottage Food Business Regular Price $27.99 Sale Price $2.22 Quick View Cool Cookie Companion Regular Price $4.99 Sale Price $2.99 2-5 Bus. Days to Ship Got Dang Caramel "Got Dang Caramel," the Salted Caramel cookie of pure caramel bliss that will have you exclaiming "Got Dang!" with every bite. Crafted by The Burnt Black Cookie™ Not Easily Broken "Not Easily Broken," White Macadamia Nut cookies that will captivate your taste buds with their irresistible combination of flavors and textures. Crafted by The Burnt Black Cookie™ Mama's Baby Daddy's Maybe "Mama's Baby Daddy's Maybe," the cookies that pays homage to my mom's favorite ice cream flavor, Butter Pecan. Crafted by The Burnt Black Cookie™ Glamping "Glamping," the epitome of indulgence and luxury in cookie form. Packed with decadent milk chocolate chips, sitting on top of cinnamon graham crackers, and fluffy marshmallows, and Topped with fired marshmallows and Hershey’s chocolate. Crafted by The Burnt Black Cookie™ Digital Quick View DoorDash Cottage Food Business Regular Price $27.99 Sale Price $2.22 Quick View THE STANDING ON BUSINESS STARTER BUNDLE Price $12.22 Quick View 40 Things I Wish I Knew Regular Price $27.99 Sale Price $2.22 Quick View Standing on Business: A Mentorship Workbook for Cottage Bakers Regular Price $27.99 Sale Price $2.22 Quick View Ship It Like a Pro Regular Price $27.99 Sale Price $2.22 Quick View The Pricing Guide Regular Price $27.99 Sale Price $2.22 Quick View The Hobby Baker's Playbook Regular Price $27.99 Sale Price $2.22 Quick View The Price Just Went Up Regular Price $27.99 Sale Price $2.22 Quick View The Baker's Planner 2.0 Regular Price $27.99 Sale Price $2.22

You can't go wrong with a gift card. Choose an amount and write a personalized message to make this gift your own. The Burnt Black Cookie™ eGift Card $10 Amount $10 $25 $50 $100 $150 Other amount Quantity Buy Now